Now Hiring Immigrant Family Resource Program Case Manager

The Middle Eastern Immigrant and Refugee Alliance (MIRA) is seeking a full-time Arabic-speaking Benefit Case Worker to provide case management for immigrants and refugees. 

Primary Responsibilities:

  • Provide translation and interpretation between English and Arabic as needed.
  • Translation and assistance with utilities and other service providers.
  • Assist clients in choosing health insurance and changing Primary Care Providers
  • Applications for Senior and public Housing
  • Redetermination and new Applications for SNAP and Medicaid, and Medicare.
  • Referrals for services that aren’t provided by our organization.
  • Assist clients in Unemployment insurance.
  • Assist clients in applying for jobs
  • Assist case managers and other IMAS staff as needed.
  • Other case management services as needed–including but not limited to—assistance signing up for and understanding utility services, change of address, providing information on transportation, health care, and other services.

Qualified candidates will have the following:

  • Fluency in Arabic and English spoken and written communication
  • At least 1 year Case Management experience or equivalent
  • Demonstrable proficiency with Salesforce or other databases
  • Experience with or willingness to learn about the Middle Eastern refugee and immigrant experience
  • Commitment to working with clients from a variety of religious, national and ethnic backgrounds
  • Commitment to working as part of a collaborative team 
  • Flexibility and a sense of humor (IMPORTANT)
  • Authorization to work in the US (MIRA does not have the capacity to sponsor work visas)
  • A car, insurance, and a valid driver’s license

This is a full time position at $35,000 annually, with health insurance covered at 80% of monthly premium.  This is a grant – funded position, with the possibility of extension based on future grants. The position will begin as soon as possible in August 2020.  The position will be initially remote, with transition to in-office work as current pandemic situation resolves.

Interested applicants *must* send a CURRENT RESUME and 1 PAGE COVER LETTER outlining their interest and qualifications by email to info@mirachicago.org. Applications will be reviewed on a rolling basis until the position is filled. No calls!


Bringing Mental Health Awareness to Chicago Refugees

A recent #ChicagoTribune featured an article on the work of the Middle Eastern Immigrant and Refugee Alliance in addressing the mental health challenges of the refugee community. At the heart of this work are the Mental Health First Aid Training sessions provided to other agency colleagues, community members, and clients to raise awareness of the mental health needs of the refugee community, and to put in place Mental Health First Aid Providers who can offer insight, intervention,and compassion at a time of crisis. We received a seed grant from the Asian Giving Circle to provide the initial trainings but we need your financial support to keep providing this training and our many other ways we care for the Middle Eastern Immigrant and Refugee community in Chicago and beyond.

Thank you for supporting MIRA and please consider a year-end gift to continue this compassionate, knowledgeable, culturally-competent, and much needed care for the Middle Eastern Immigrant and Refugee community and all who come through our doors.


Our Name Change to MIRA

Thanks to all who came out for our Grand Opening and 10th Anniversary Celebration. We also unveiled our new name: The Iraqi Mutual Aid Society is now the Middle Eastern Immigrant and Refugee Alliance! We are excited to include more members of the community in our work as we move forward to easing transition, building community, and preserving Middle Eastern culture in Chicago!

The Board and staff wanted a name that reflected all that we do here, and built on that community of support we have grown over the last ten years.  Through a grant from the National Network of Arab American Communities, we worked with our consultant Geri Tauber, who brought both a lifetime of experience with branding and marketing, and a love for this organization going back to the beginning.  We held a series of focus groups meeting with Board members, staff members, clients, community members, partner agencies, and donors over the last 4 months to identify what are the key themes of what we do here, and how we can best share our mission and vision with the larger community.

Based on these conversations, and with a strong commitment to staying connected to our heritage as an organization as well as opening our doors wider to serve the whole Middle Eastern community, we are pleased to announce our new name, MIRA, the Middle Eastern Immigrant and Refugee Alliance.  Our logo is a group of people standing together to support one another, and we are excited to be part of that support and invite all of you here to join us in supporting Middle Eastern immigrants and refugees.